Verzendbeleid

SHIPPING POLICY

At Bruens Fine Jewelry & Antiquair, every order is prepared with the utmost care and attention.

From packaging to delivery, we ensure your piece arrives safely and in perfect condition.

Orders are processed within 1–2 working days after payment has been received.

Once your order has been shipped, you will receive a confirmation email with tracking details.

We ship orders using trusted carriers such as PostNL and its international partners.

All shipments are carefully packaged and, where appropriate, shipped insured and with tracking.

Estimated delivery times:

Please note that delivery times are indicative and may vary depending on location, customs procedures, or unforeseen circumstances.

Shipping costs are calculated at checkout and depend on the destination and value of your order.

In some cases, we may offer complimentary shipping. This will be clearly indicated at checkout.

For orders outside the European Union, import duties, taxes, or customs fees may apply.

These charges are the responsibility of the customer and are determined by the destination country.

Once your order has been handed over to the carrier, responsibility for delivery lies with the shipping provider.

If your package is lost or damaged during transit, please contact us. We will assist you in resolving the matter with the carrier.

Please ensure that your shipping details are correct at checkout.

We cannot be held responsible for delays or losses caused by incorrect or incomplete addresses.

If you have any questions regarding shipping or delivery, our team is happy to assist you.